FAQ
Check out our Frequently Asked Questions below. If you still need help please contact us.
General
How do I book an Author Visit?
Booking an author visit is easy! Start by exploring the available author visit and theater workshop packages on our School Visits & Workshops page to find the best fit for your students. Then, visit our Contact Page to submit your inquiry.
Please include your school or organization name, grade levels, estimated number of students, preferred package, location, and desired date(s). Deja will follow up to discuss availability and help you plan an engaging, memorable experience for your students!
What do you offer during an Author Visit?
Ms. Deja brings stories to life through interactive read-alouds, engaging discussions, and creative activities that inspire a love of reading! Students explore themes of friendship, self-expression, emotional awareness, and empathy through Deja’s children’s books, Cami Finds Her Voice and Grams & Me. Depending on the selected package, visits may also include Q&A sessions, interactive theater activities, and opportunities for students to use their imaginations and express themselves creatively.
Each experience is designed to make literacy fun, encourage meaningful conversations, and empower students to discover the power of their own voices!
Ready to bring an unforgettable literary experience to your school? Explore the available author visit packages and contact Deja today to discuss your school's needs, check availability, and plan a visit your students will love!
How do I book a Harp Workshop?
Fill out the inquiry form on the Contact page or visit the link below for more info.
*Instruments provided.
How do I book a Music Circle?
Visit the link below and request Ms. Deja as your instructor.
Shipping
Where do you ship to?
We currently only ship within the United States.
How long does shipping take?
Processing Time: Orders are processed within 1-3 business days from the date of purchase.
Delivery Estimates:
- Estimated delivery times for standard shipping are typically 3-7 business days within the continental United States. Please note that these estimates may vary due to external factors beyond our control.
How do I track my order?
Customers will receive email notifications for order confirmation, shipment tracking, and delivery updates.
Returns
How do I return an item?
For any questions or assistance regarding returns, please visit the Contact page and fill out the inquiry form.
How many days do I have to request a return?
- We accept returns within 15 days of the purchase date for a full refund or exchange.
- To be eligible for a return, items must be unused, in the same condition as received, and in the original packaging.
- For reasons of hygiene and safety, certain items cannot be returned once opened or used, such as the Winter Sensory Play Kit.
What if my items arrived damaged?
- If you receive a damaged or defective item, please contact us within 7 days of delivery with photos of the product and packaging. We will arrange for a replacement or refund.